Instacart's harsh ratings system hurts grocery delivery people like me - Vox
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Our livelihoods depend on a ratings system that must change.
![](https://cdn.vox-cdn.com/thumbor/TUEbq4Gx4sPgRVpvSMALZJpkt7U=/1400x1050/filters:format(jpeg)/cdn.vox-cdn.com/uploads/chorus_asset/file/22381068/496871302.jpg)
Instacart's harsh ratings system hurts grocery delivery people