S4 Episode 296: Customer Success for Brand Success with Scott Salkin of Gainsight — Greg Kihlström Marketing Technology
![](https://images.squarespace-cdn.com/content/v1/59b5da1a49fc2b50d0978fa1/1667047634456-4NMETA0RM7PNK69L334G/AWS4_Scott+Salkin.jpg?format=500w)
According to Gainsight’s 2022 Customer Success Index, companies that reported the highest net revenue retention rates (NRR) also reported investing 10% of their revenue in their customer success and customer success operations (or CS Ops) teams - which translates to the fact that investing in custom
Mikal Quintanilla posted on LinkedIn
Mikal Quintanilla posted on LinkedIn
![](https://images.squarespace-cdn.com/content/v1/59b5da1a49fc2b50d0978fa1/377061ad-619e-48aa-b1a9-aa0aa64792ad/AWS4-_Sam+Kolbert-Hyle.jpg)
S4 Episode 295: Engaging virtual meetings and events with Sam
Mikal Quintanilla posted on LinkedIn
Mikal Quintanilla posted on LinkedIn
Mikal Quintanilla posted on LinkedIn
S4 Episode 296: Customer Success for Brand Success with Scott Salkin of Gainsight — Greg Kihlström Marketing Technology
![](https://images.squarespace-cdn.com/content/v1/59b5da1a49fc2b50d0978fa1/a6fd45b8-8c4d-4fd7-aac9-0cac8a4c3b89/Steve+Leeds.jpeg?format=500w)
S4 Episode 297: Analytics and team performance with Steve Leeds
Mikal Quintanilla posted on LinkedIn
![](https://images.squarespace-cdn.com/content/v1/59b5da1a49fc2b50d0978fa1/69472c7a-a75c-4245-bf55-fd19ba882382/AWS4_Scott+Salkin.jpg)
S4 Episode 296: Customer Success for Brand Success with Scott Salkin of Gainsight — Greg Kihlström Marketing Technology
![](https://images.squarespace-cdn.com/content/v1/59b5da1a49fc2b50d0978fa1/a67889ef-0c69-4c3a-a5e4-c535353c4548/Sam+Kolbert-Hyle+Photo.jpg)
S4 Episode 295: Engaging virtual meetings and events with Sam
![](https://images.squarespace-cdn.com/content/v1/59b5da1a49fc2b50d0978fa1/1296a58b-2c1d-4bfd-82a6-122a96a7d8e2/Scott+Salkin.jpeg)
S4 Episode 296: Customer Success for Brand Success with Scott
![](http://static1.squarespace.com/static/59b5da1a49fc2b50d0978fa1/5e1cdb29bd93ff01ed8e5f38/635d20966ffb72148dcd8ef6/1700517416197/AWS4_Scott+Salkin.jpg?format=1500w)
S4 Episode 296: Customer Success for Brand Success with Scott